Please read carefully

Creatively Natural stands behind the quality of everything we sell and hope you’re happy with your purchase. We strive to provide outstanding customer service to all of our customers. 

We understand that mistakes do happen, so in cases where the incorrect product was received, we will gladly accept return of the wrong item and will promptly send you the correct item that was ordered.

Qualified returns must be returned in their original, unused condition within 30 days of your shipment confirmation date. Items must be unused in their original package. 

Outside of the terms listed above, all sales are FINAL. No refunds or exchanges will be accepted.  All items are thoroughly inspected prior to shipping. If you have any questions or concerns about your order, please contact us at


Once you have clicked on the “complete order” button, unfortunately it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact us via email as soon as possible. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.


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